| FAQ |
1. How do you level my character?
We assign 2 or 3 veteran guys who has played this game for many years, 18-20 hours per day to level your character. They kill the monsters over and over again, do simple quests to level up your character. All the work is done by veteran guys, ALL HAND MADE, but never bots or macros. |
2. Do you use my charactor to do the any other things, such as PK (player-kill) or KS (kill-stealr) ?
No! We will never use your character in PK (player-kill), KS (kill-stealr), farming or any other behavior. |
3. What will you do if my frineds or another player whisper me in the game?
Usually we will reply such as /DND(Do Not Disturb), if your frineds or another player whisper you in the game. Of course, We can respond in any way as you wish. The only thing you will do is email us or tell us by the live chat. |
4. What do you do if you get more gold and the better items in the game while training my character?
All the gold and items which gained in the game training are belong to you, we will leave them to you. |
5. Can I play my character while leveling is in process?
Yes. But you must tell us by email or live-chat first because of keeping your account safe.When you are in the game,please do not take away any items because our workers need to use them for leveling upon your character more quickly. After loging out the game, please remember telling our customer service ASAP. |
6. When do you start to level my character after my paying?
Usually we start leveling within 4 hours after receiving your money. |
7. What kind of the payment methods do you accept?
We accept PayPal and Moneybookers. |
8. What should I do, when my order is completed ?
Please change your password ASAP after reciving notice of order being completed. |
9. Can I get discount?
Of course.
A.we offer 5%-10% discount to re-coming customers.
B.we level up your charater for a while before you paying if the total payment is up 700USD.
C.we give you credit points in your account when you register in our website, and we also give you more credit points when you buy power level service in our website.Then you can use the credit points to get discount. |
10. If I can't find the way of payment, what should I do?
You can email us or open the live-chat for help in our website. |
| 11. If I don't find the power level service that I need what should I do?Please contact with us via live-chat or email, and show us what kind of power level service you need. Leave us your email or telephone numbers, we will contact you ASAP after fixing your order. |
12. How can know the process of my order?
You can find the process in the PL Report page. Write down your order id in the search engine, then click "Search" button.
If the PL Report does not work, just contact our live-chat to report the problem. |
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